Refund Policy

Last updated September 16, 2026.

Return window

You may request a return of eligible unused items within 30 days of delivery. The item must be in original condition, unworn besides a fitting, with hygiene liners in place where supplied, and with tags attached.

How to start a return

Open the Contact page, choose Returns, and include your order number, email, and the items you want to send back. We record the request and send return instructions. Do not ship an item back until you have those instructions.

What we accept

We accept swimwear that has not been swam in, washed, or altered. We do not accept items marked final sale, gift cards, or items returned without authorization.

Return shipping

Unless we sent the wrong item or a defective item, you are responsible for return shipping. Holipicks does not provide a prepaid label by default. Keep your return tracking number until the refund posts.

Refunds

Once the return arrives and passes inspection, we refund the merchandise amount paid, including any discount that applied to those items, to the original PayPal account. Original outbound shipping is refunded only when we made an error. Refunds usually appear within a few business days after we process them, then PayPal may take additional time to show the credit.

Exchanges

We do not process direct size exchanges. Return the original item and place a new order for the size or color you want, subject to availability.

Damaged or incorrect items

Photograph the issue within 30 days of delivery and send the photos through Contact. We will replace the item or refund it after we confirm the problem.

Chargebacks

Please contact us before opening a PayPal dispute so we can review the order. Filing a dispute does not replace the return steps in this policy.

Updates

We may update this policy when the return window or refund process changes. The date at the top of this page is the current version.